How it works
Step One
Event guests visit a URL (emailed in advance of the show) or scan a QR code for the storefront for the specific tour date or event they are attending. You can share the URL or QR code on marketing materials sent out to ticket buyers. Remind guests during the event by posting the URL and QR code around the venue, on hand bills, or on display screens.
Step Two
Guests shop the unique event or tour date storefront. Take the opportunity to offer unique merchandise for specific dates by toggling items on and off as desired. Guests can shop all available merchandise right on their phones.
Step Three
When a guest chooses an item - they can select from options like sizes and colors. Using an inventory control engine, the store only populates with items that are still available. If you have a run on medium shirts, the algorithm knows and removes the option based on your preset inventory limit.
You can even set custom pricing for specific options. Want to offer a 4XL but charge $2 more? Easy. Just note that preference when entering the product into our system.
Step Four
A guest places their order and pays for it right from their phone using their saved credit card information or other digital payment method. Our Stripe integration allows guests to use pretty much any digital payment method available.
Step Five
After buying, guests are emailed/texted an order notification with preset pick-up instructions. Each order notification has a unique order number for added security and accuracy. Have guests present their order number at pickup to verify guest identity and order correctness.
Fulfillment
Merchandise fulfillment can be a daunting task, just not with SKIP THE LINE. Orders come into the event dashboard and your staff pull the order and give it to the guest when they present their order confirmation number. Easy-Peasy.
Now, what about inventory control? Not a problem. We're veteran Live Event Merchandise vendors - inventory management is in our blood and we've designed it into our revolutionary system. With real-time declining inventory tracking, you never need to fear overselling.
But wait, there's more!
Inventory tracking isn't limited to one storefront. It happens across all storefronts. If you sell a shirt for tomorrow night's show in advance, our system removes that shirt from your inventory so you can't accidentally sell it tonight! This allows all guests across the entire tour to access all available inventory.
I know what you're thinking - this sounds WAY too good to be true.
No lies. Skip The Line is just that good.
Skip the Line works the way you work!
Skip The Line's fulfillment tools are customizable to match your work style and needs. You can turn on ship-to-home options, allow communication for deliver-to-guest service, Pull and pick up so you can designate pick up times or fulfillment stand pick up when you are doing such volume that pre-bagging doesn’t make sense. You will be able to deliver an increased guest experience for less effort.
Ship-to-Home Options
Guest Communication Services
Fulfillment Stand Pick-Up
Designated Pick-Up Times
Reporting done right.
Sales reporting couldn't be easier. With pre-show sales separated from onsite sales, you can be sure you're not paying unnecessary venue merchandising fees.
Adaptable to any situation.
Sell your event merch exclusively through Skip The Line or use it in tandem with a traditional Merch stand. Either way, you can customize and pause your mobile storefronts to suit your needs.
The Best Parts.
Skip The Line is completely free to use.
NOT free with a monthly subscription. Free as in completely 100% free for artists, event promoters, and merchandise companies.
A small order fee is placed on the customer’s order just like with most mobile ordering platforms.
You get the data.
Every customer, every time - you get the name, email address, and phone number.
We don’t sell this information to you or anyone else - it’s all yours.
Better sales, happier guests, and happier you.
You provide a better guest experience while increasing sales by 15-20% (with mobile sales 15% higher than Merch table sales). You may not believe it, but we have the data to back it up and soon, you will too.
So what are you waiting for?
Build a better experience for your guests with Skip The Line.